All the As to your Qs
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How much do your cakes cost?
Cake pricing depends on the size, flavour and most importantly, the complexity of your design. Here is a basic starting price breakdown:
Fondant Cake (serving 12-15 people)
Starting at $100
Servings starting at $5 per slice
Buttercream Cake (serving 12-15 people)
Starting at $80
Servings starting at $4 per slice
Large (standard size) starting at $3 each
Minis starting at $1.50 each
Every single order is custom-made and one-of-a-kind
How far in advance do I have to place my order?
The earlier the better. I normally need around 1-2 months notice to ensure availability. However, I am sometimes able to squeeze in some more last minute orders; you just have to ask!
How do I place an order?
Simple. Click on "I Want One" at the top of this page and you will be brought to my order form! Fill it out, send it and I will get an email with your order. I will review your order and get back to you with a quote and further questions, as necessary.
Most of my cakes are nut and peanut free (all but the almond cake and peanut butter cake). I take all precautions necessary (sanitizing, separate equipment) when handling a nut-free order. However, my kitchen isn't a nut-free zone therefore I must label my cakes as "may contain nuts & peanuts".
Are your cakes nuts/peanuts free?
Do you deliver?
Yes I do! For pricing, simply send over the delivery address and I will send over the estimate.
Face-to-face meetings are sometimes convenient for clients who want to place a large order (wedding, large event) and wish to taste some cake samples. I normally meet with clients 2-3 months prior to their event where we finalize all the cake designs together.
For smaller orders, email consultations and/or over the phone meetings are sufficient 99.9% of the time and very time-efficient.
To request a face- to- face OR an over-the-phone meeting, please email me: firstname.lastname@example.org
Can I meet you to discuss my order?
To book a date in my calendar, a 20% deposit is required. For larger cakes and wedding cakes, $100 deposits are required to hold a date. This can be sent via e-transfer to email@example.com.
Do I need to send you a deposit?
You have three options:
Click on “Let’s Talk” and fill out your contact information and message
Send me an email at firstname.lastname@example.org
Send me a private message on my facebook page (https://www.facebook.com/SerendipityCakesByOlivia/)
Please note: I do my best to respond to emails within 2-3 days. However, since most of my time is spent working on orders in my cake studio and the high volume of enquiries I receive, it might take me a little longer to respond (this is especially the case between Thursday to Sunday). I appreciate your patience and understanding.
How do I contact you?
What is the best way to cut a multi-layer round cake?
Since multi-layer cakes are thick, single portions can be cut in thin slices or small rectangles, rather than in “pie-shape” slices to make serving easier. You will notice large straws through the cake, used as dowels to stabilize the layers together. You can run your knife through the cake, being careful to avoid the straws which can be removed.